Surveys that turn customer feedback into actionable insights

Track, analyze, and operationalize survey responses all from one platform.

 

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Understand Customer Feedback.

Implement a strategic survey program to gather and analyze feedback across the key touchpoints of your customer journey.

Increase Online Visibility.

Drive review generation by converting pulse, conversational and traditional surveys into reviews on Google, web pages and paid search.

Employee Experience

Deploy surveys internally to gather data on employees and increase satisfaction, engagement and efficiency.

Trusted by the world's most innovative brands

General Motors
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Sutter
Nissan
Banner Health
Renault
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BMW

Reputation’s Surveys Improve Customer Satisfaction and Build Brand Loyalty

Survey Builder

Whether custom or pre-built templates, effortlessly create surveys for a seamless experience across all devices.

On-Demand Reporting

Easily view your NPS or Top Box rating to identify areas for improvement and turn your feedback into opportunity with actionable insights.

Conversational Surveys

Make it conversational. Connect with your customers via SMS text messages and gather feedback faster.

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This specific platform is quite diverse. I like exactly how in one spot throughout the review websites are. The survey developer is extremely adaptable and very easy to work with."

- Josh Winters, Faith Technologies

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All-in-one tool makes work so much easier. The best thing we can do is communicate with all of our national properties if we see a spike in bad surveys"

- Chelsey Oliver, Westdale

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Solid platform that has gotten us good results. Reputation takes the work out of asking customers for feedback. I really like that you can respond to reviews and surveys all in one place, without having to log into different sites. "

- Crista Hatfield, Hatfield Buick GMC

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I appreciate going to one site to reply to reviews and surveys and manage any issues that come through right away Being able to forward them to anyone's email is also very helpful."

- Heather Wilfley, Worden Martin

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See first-hand how you can use Reputation to accelerate growth and enhance customer experiences you deliver across your organization.