A Complete Solution for Member Experience
Engage your members and improve experience using Reputation’s unified platform.
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Omnichannel Messaging and Issue Resolution
One inbox to manage member inquiries, issue resolution and proactive communications.
In-Network Provider Management
A single hub for all of your directory data, with customization for each plan.
Improve Member Experience
Analyze member feedback at scale, identify trends and prioritize investments.
Trusted by the world's most innovative brands
Manage Member Experience with One Intuitive Dashboard
Monitor
Track online reviews and social media comments across hundreds of sites.
Publish
Stream ratings and reviews on your website, and publish social media content at scale.
Analyze
Understand the “voice of the customer” using a robust, patented AI for natural language processing.
- Alex Morehouse, Chief Marketing Officer, Banner Health
Reputation has helped our neighborhood eye doctors build closer relationships online with their communities. And we’ve helped guide Reputation’s product roadmap to deliver the capabilities and features our doctors need to be successful."
- Doug Zarkin, Chief Marketing Officer, Pearle Vision
Reputation is definitely driving more views and visits across our locations. People are clicking through and booking appointments with our doctors because they’re ranking higher in search and displaying better star ratings"
- Nolan Perry, Head of Reputation & Engagement, Sutter Health
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See first-hand how you can use Reputation to accelerate growth and enhance customer experiences you deliver across your organization.