A Complete Solution for Member Experience

Engage your members and improve experience using Reputation’s unified platform.

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Omnichannel Messaging and Issue Resolution

One inbox to manage member inquiries, issue resolution and proactive communications.

In-Network Provider Management

A single hub for all of your directory data, with customization for each plan.

Improve Member Experience

Analyze member feedback at scale, identify trends and prioritize investments.

Trusted by the world's most innovative brands

Manage Member Experience with One Intuitive Dashboard

Monitor

Track online reviews and social media comments across hundreds of sites.

Publish

Stream ratings and reviews on your website, and publish social media content at scale.

Analyze

Understand the “voice of the customer” using a robust, patented AI for natural language processing.

Innovation is a cornerstone of Banner’s mission and we’re fortunate to have Reputation as a partner as we shape the future of healthcare.”

- Alex Morehouse, Chief Marketing Officer, Banner Health

Reputation has helped our neighborhood eye doctors build closer relationships online with their communities. And we’ve helped guide Reputation’s product roadmap to deliver the capabilities and features our doctors need to be successful."

- Doug Zarkin, Chief Marketing Officer, Pearle Vision

Reputation is definitely driving more views and visits across our locations. People are clicking through and booking appointments with our doctors because they’re ranking higher in search and displaying better star ratings"

- Nolan Perry, Head of Reputation & Engagement, Sutter Health

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See first-hand how you can use Reputation to accelerate growth and enhance customer experiences you deliver across your organization.

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